Shipping Policy

PRESERVATION DELIVERY

All preservation orders will be shipped with tracked 24/48 hour delivery, using Royal Mail. If for any reason another delivery service is used we will inform you. You will receive shipping confirmation emails which include your tracking details once the order has been dispatched. You will be contacted prior to dispatch to confirm your current shipping address and contact details.

We do not currently offer an exact timeline for preservation orders. Current timeline estimates will be given when you book, and will be subject to change at any point in the order process. Monthly updates will be sent to keep you up to date with timeline estimates as they change.

Orders will not be refunded or compensated due to extended timelines, as this is a normal and expected part of the process. Please do not expect your order to be finished by a certain date.